My research interests are in Crisis Informatics, Social Computing, and Network Science. Specifically, I study how people coordinate, self-organize, collectively problem-solve, and form communities online, especially in the high-tempo, high-risk environment of crisis. More broadly, I am interested in how social media platforms — as both complex and sociotechnical systems — affect and are affected by social behavior.
I completed my PhD in Computer Science at the University of Colorado Boulder in Human Centered Computing under the advisement of Professor Leysia Palen. Then I spent a year and a half as an Assistant Professor of Computer Science at University of New Mexico.